FAQ
Shipping & Returns
What are your shipping options?
We offer standard and express shipping options for both domestic and international orders. Standard shipping typically takes 3-5 business days, while express shipping delivers within 1-2 business days.
How much does shipping cost?
Shipping costs vary based on the shipping method selected and the destination. You can view the shipping costs at checkout before completing your purchase.
Can I track my order?
Yes, you can track your order using the tracking information provided in the shipping confirmation email.
Do you ship internationally?
Yes, we offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.
Product
Can your products be used on any hair type?
Yes, our products are formulated to be versatile and can be used on all hair types. Whether your hair is curly, straight, wavy, thick, or thin, our products are designed to deliver nourishment and support for your specific hair needs.
Is your packaging environmentally friendly?
Yes, we strive to use environmentally friendly packaging materials whenever possible to minimize our environmental footprint.
Are your products tested on animals?
No, we are committed to cruelty-free practices. Our products are not tested on animals at any stage of production.
Are your products suitable for use on color-treated hair?
Yes, our products are safe for use on color-treated hair. They are formulated to help maintain color vibrancy, while also providing nourishment and hydration to keep your hair healthy and vibrant.
Do your products contain harmful chemicals?
No, our products are free from sulfates, parabens, phthalates, and other harmful chemicals. We believe in providing clean and safe formulas that nourish and protect your hair without compromising on quality.
Are your products safe for sensitive scalps?
Yes, our products are formulated with gentle ingredients and are suitable for sensitive scalps. However, we recommend performing a patch test before using the product extensively, especially if you have known sensitivities or allergies.